ITIL and COBIT advisory sessions
A focused session with a practitioner on the governance or service delivery question that's blocking you.
An ITIL and COBIT advisory session is a focused one-to-one conversation on a specific IT governance or service management problem, such as designing SLAs, setting decision rights, fixing major incident handling or planning an ITIL rollout. Sessions are 60 minutes and end with follow-up notes and next steps.
Who it's for
- IT managers designing or renegotiating SLAs and OLAs
- Leaders planning an ITIL or COBIT adoption and wanting to avoid bureaucracy
- Teams struggling with repeat incidents or weak problem management
- Anyone preparing a governance proposal for their executive team
What you get
- A 60-minute focused session
- Tailored, actionable guidance for your situation
- Follow-up notes and next steps
How it works
- Share the question — Send a short brief on the problem before the session.
- Session — 60 minutes working through options, trade-offs and what good looks like.
- Follow-up — Written notes with the recommended next steps.
Why work with me
- Cut recurring incidents by 40% through ITIL problem management and automation
- COBIT 2019 Foundation and ITIL (Version 5) Strategy certified
- 8 years applying ITIL in regulated, high-availability operations
Results from roles at Majid Al Futtaim, GSK, Hitachi Energy, Mubarak Marine Group and Vodafone Egypt. See the full track record.
Questions
What topics can a session cover?
Governance and decision rights, SLA and OLA design, vendor governance, major incident and problem management, ITIL or COBIT rollout planning, and responsible use of AI in ITSM.
Can I book more than one session?
Yes. A short series of sessions works well while you implement a change.
How is it priced?
Scoped to what you need. Start with the free 15-minute discovery call.
Let's see if it's a fit.
Book a free 15-minute call, or take the 3-minute ITSM maturity check first.